Privacy StatementEffective Date: August 28, 2018 1. General information
This Data Privacy Statement applies to data we collect about you in
connection with accessing or visiting our website, using the services
listed hereunder, participating in contests, polls, or promotions, or
entering, processing and in performing of contractual relationships.1.2 Controller:
The website is made available by Tanos GmbH in Illertissen, Germany
(hereinafter referred to as TANOS). The controller for the processing of
data in connection with the applications listed in this Privacy
4325 Beam Road, Ste. 101 D
Charlotte, NC 28217
The data is collected and processed by TANOS and its affiliated
companies (in particular TTS Tooltechnic Systems AG & Co. KG and the
companies mentioned at http://subsidiaries.festool.com) and is used
only for the fulfilment of the respective business purpose. The data
will only be passed on to third parties as necessary for the fulfilment
of the respective business purpose. 2. How is your personal data processed?
2.1 General information on the purposes of processing
generally collect, store and process your personal data in order to
fulfil a contractual obligation to you, to provide a service or product
you have requested, to contact you regarding your account, or if you
have given us your consent. However, we also use and share your data to
comply with procedures and/or legal provisions that affect us, insofar
as this is necessary to protect our own interests or the legitimate
interests of others, or to assert, protect or exercise our rights or
defend ourselves against claims.
2.2 What kind of data categories do we use and where do we get them from?
process data concerning your contact details (company name,
address, title, first name and last name of contact person, telephone
number and or mobile number and e-mail address of contact person).
Depending on the specific purpose, we may also collect and process bank
details and your tax ID-number. In general, we collect the relevant data
from you directly such as via online forms.
2.3 Who receives your data?
our company, only those persons and functions who need to know your
data in order to execute applicable contractual and legal obligations
have access to your personal data. Within the company group your data
will be transmitted to an affiliated company, if and to the extent they
conduct data processing tasks centrally within the group.
also use various service partners in order to fulfill
applicable contractual and legal obligations (e.g. shipment of products
or dispatch of mailings) and provide information or services requested
In addition, your personal data may be transmitted to
recipients outside the company group if this is required to conduct
legal or contractual obligations. These could be for example:
- Governmental authorities (e.g. courts, revenue office)
- Credit institutes (SEPA)
- A liquidator or insolvency trustee in the case of insolvency.
In the event TANOS or its subsidiaries or affiliates or their assets are
sold, merged or otherwise involved in a corporate transaction, your
personal information will likely be transferred as part of that
transaction. We reserve to right to transfer your information in such a
situation; provided that we will make reasonable efforts to see that
your privacy preferences are honored by the transferee.
2.4 Are you obliged to provide us your data?
would like to inform you that within the context of the
respective contractual business relationship it is necessary to provide
us with personal and business related data required in order to
establish, execute or terminate that relationship or contacted services.
If you choose to not provide us with that data or to opt for your right
to object in such case, we will not be in the position to fulfill
our contract with you.3. Data we process for the fulfillment of contracts:
has various contracts with third parties (e.g. contracts with
suppliers, dealers, service partner) in order to fulfil its business
purpose and provide services and products requested by you. The
collection and processing of your data serves the establishment,
execution and termination of these respective contractual relationship
and your data may be shared with and processed by such third parties on
our behalf. 4. Data, which you share with us when visiting our website
You can normally use our website without directly providing us with
personal information. For some services, such as our newsletter service
or the online shop, we will request personal information from you. This
includes, among other things, requesting your name or your e-mail
address in order to process the respective service quickly and in a
user-friendly way or to be able to offer the service at all. Additional
information on services offered via our website and how data is
collected can be found below under Section 5 of this privacy statement.
The collection and processing of personal data is particularly
necessary for entering into, processing and handling contractual
relationships, so that we can fulfil our contractual obligations. Such
data includes your first and last name, your address and e-mail address
as well as a telephone number. 5. Data that we automatically receive through your use of our online services
Some data is automatically generated when you visit our website.
5.1 Log data
generated data includes the log data of our web server. We activate
this logging to ensure stability and security and, in exceptional cases,
to investigate support cases. Each data record consists of:
- Date and time of the request
- Client and server IP address, port and protocol status
- The name of the called file or page and the length of the request
- Login information for the appropriate web service, if you log in with a user account
- Browser type and referrer (last called page of the client).
This data is evaluated anonymously for technical purposes only. Statistical evaluations are not performed.
are small files that contain a string of characters in which certain
information is stored in an open or encrypted form. Cookies are sent
from the web server to your computer and stored there. They are first
used to identify the computer from which a website has been accessed. If
you log on to a website, cookies are used to notify the server that you
are logged on and to check the authorizations to access the page. Many
cookies have an expiration date from which it is no longer valid.
Cookies allow the path of a user to be tracked across different pages of
our website and also across different websites. With the help of
cookies, communication between our server and your computer can be
improved and the use of our website can be made more convenient. Cookies
may not only originate from the operator of the website, but also from
third party providers. Most of the cookies we use are so-called “session
cookies”. They are automatically deleted at the end of your visit.
Other cookies remain stored on your device until you delete them. These
cookies enable us to recognize your browser the next time you visit our
website. You can set your browser so that you are informed when cookies
are set and only allow cookies in specific cases, to exclude the
acceptance of cookies for specific cases or in general, and to activate
the automatic deletion of cookies when closing the browser. Please note
that some functions do not work or do not work properly if you
5.3 Analysis of website use
information in this Section 5 regarding the use and processing of your
data by Google, Facebook and other providers is based on information
provided by such providers. TANOS is not responsible for the privacy
practices of Google, Facebook or any other provider.
5.3.1 Google Analytics
website uses Google Analytics, a web analysis service of Google Inc.
(1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) (“Google”).
Google Analytics uses tag files and cookies. The cookies are stored on
your computer and generate information about your use of our website.
This information is transmitted to a Google server in the USA for
storage. IP anonymization is activated on this website, i.e. your IP
address will be shortened by Google within Member States of the European
Union or in other signatory states to the Agreement on the European
Economic Area before being transmitted. The full IP address is only
transmitted to a Google server in the USA in exceptional cases and
shortened there. For the exceptional cases in which personal data is
transferred to the USA, Google has submitted to the EU-US Privacy
the information generated for reports to TANOS on the use and activities
on our website and to provide other services for TANOS in connection
with use of the website and the Internet, including functions to display
advertisements, and Google Analytics reports on performance by
demographic characteristics and interests. Google's demographic and
interest performance analytics reports use information and visitor data
from third parties (such as age, gender and interests) obtained through
interest-based advertising by Google. Google will also transmit this
information to third parties, if required by law or if third parties
process this data on behalf of Google.
The IP address transmitted by
your browser in the context of Google Analytics is not merged with other
Google data. You can prevent the use and storage of cookies by
adjusting your browser software accordingly. However, we note that in
such case you may not be able to use all functions of our website to
their full extent.
You may also prevent Google from collecting and
processing data generated through cookies and relating to your use of
the website (including your IP address). To do this, you must download
and install the browser plug-in available under the following link: Browser add-on to disable Google Analytics
. This add-on is not created or provided by TANOS and TANOS is not responsible for its operation.For
browsers on mobile devices, or as an alternative to the browser add-on,
please click this link to prevent Google Analytics from collecting data
on this website in the future.
An opt-out cookie is stored on your
device. If you delete your cookies, you must click this link again. For
more information about Google's policies, please visit
5.4.1 Google Tag Manager
website uses the Google Tag Manager of Google Inc. (1600 Amphitheatre
Parkway, Mountain View, CA 94043, USA). Google Tag Manager is used to
manage website tags (identifiers) through an interface. By using the
Google Tag Manager, no cookies are set and no personal data is
collected. The tool triggers web tags, which in turn may collect data.
Google Tag Manager does not access this data. If deactivation has been
made at the domain or cookie level, it will remain in effect for all
tracking tags implemented with Google Tag Manager.
5.4.2 Google AdWords and Google Analytics Remarketing
website uses the function of Google Analytics in connection with Google
AdWords Remarketing of Google Inc. (1600 Amphitheatre Parkway, Mountain
View, CA 94043, USA) The Google AdWords remarketing technology enables
us to reach users who have already visited our website and are
interested in our offer through targeted advertising on the pages of the
Google Partner Network. For this purpose, a cookie is set when visiting
our site in order to recognize the user when visiting a page of other
Google Partner Network participants. Furthermore, user behavior can be
analyzed and then used for targeted product recommendations and
interest-based advertising. The data stored in the cookie is not
combined with other personal data to create user profiles. By using this
website, you consent to the processing of data about you by Google in
the manner and for the purposes set out in this Privacy Statement.
and clicking the “opt-out” button. Alternatively, you can disable the
Network Advertising Initiative at
www.networkadvertising.org/managing/opt_out.asp. Note that these
actions may prevent you from using all functions of this website to
their full extent. Further information on Google's terms and conditions
can be found at www.google.com/policies/privacy/.
5.4.3 Google Conversion-Tracking
use the so-called conversion tracking in connection with Google
AdWords. When you click on an ad taken out by Google, a cookie is set
for conversion tracking. These cookies expire after 30 days and are not
used to personally identify users. If the user visits certain pages of
this website and the cookie has not yet expired, we and Google can
recognize that the user has clicked on the ad and has been redirected to
Each Google AdWords customer receives a different cookie.
Cookies cannot be tracked through the websites of AdWords customers.
The information collected using the conversion cookie is used to
generate conversion statistics for AdWords customers who have opted for
conversion tracking. Customers see the total number of users who
clicked on their ad and were redirected to a page with a conversion
tracking tag. However, they will not receive any information that
personally identifies users. If you do not wish to participate in
tracking, you can block this use by easily deactivating the Google
Conversion Tracking cookie via your Internet browser under User
Settings. This will prevent you from being included in the conversion
tracking statistics. For more information on Google AdWords and Google
You can set your browser so
that you are informed when cookies are set and only allow cookies in
specific cases, to exclude the acceptance of cookies for specific cases
or in general, and to activate the automatic deletion of cookies when
closing the browser. When cookies are deactivated, the functionality of
this website may be limited.
5.4.4 Google reCAPTCHA
use Google reCAPTCHA (below referred to as “reCAPTCHA”) on our
websites. The provider is Google Inc, 1600 Amphitheatre Parkway,
Mountain View, CA 94043, USA.
The reCAPTCHA service is used to check
whether the data entered on our websites (e.g. in a contact form) is
done by a human being or by an automated program. For this purpose
reCAPTCHA analyses the behavior of the website visitor on the basis of
different characteristics. This analysis starts automatically as soon as
the website visitor enters the website. For analysis reCAPTCHA
evaluates various information (e.g. IP address, time the website visitor
stays on the website or mouse movements made by the user). The data
collected during the analysis is forwarded to Google.
analyses runs completely in the background. Visitors to the website are
not informed that an analysis is taking place.
5.4.5 Facebook Remarketing / Retargeting
website uses remarketing tags, such as the Facebook Pixel from the
social network Facebook, 1601 South California Avenue, Palo Alto, CA
94304, USA. The remarketing tags establish a direct connection between
the Facebook server and the user's browser when visiting our website.
This will transmit to the Facebook server the identity of our websites
which the user has visited with his/her IP address. This information is
available to us for use when displaying Facebook Ads. This allows the
effectiveness of Facebook advertisements to be evaluated for statistical
and market research purposes and future advertising measures to be
optimized. Facebook assigns this information to the user’s personal
Facebook account. We note that we are not aware of the content of the
transmitted data or its use by Facebook. The collected data is anonymous
to us, and we cannot draw any conclusions about the identity of the
users. For more information about Facebook's collection and use of the
data, your rights and ways to protect your privacy, please see
you do not want Facebook to associate the collected information
directly with your Facebook account, you can deactivate the remarketing
function “Custom Audiences” through this link
. To do this, you must be logged in to Facebook.
5.5 Social media plug-ins
Our website also uses programs (plug-ins) from the following social networks: Facebook, YouTube, Instagram, and
These are services provided from U.S. companies:
Facebook Inc. (1601 p. California Ave, Palo Alto, CA 94304, USA),
Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA),
Instagram Inc. (1601 Willow Road, Menlo Park, CA 94025, USA), and
Vimeo Inc. (555 West 18th Street, New York, New York 10011, USA).
plug-ins are indicated on our website by the logos or symbols of the
respective companies (e.g. “Like” and/or “Recommend” buttons). When you
visit a page on our website that contains such a plug-in, your browser
establishes a direct connection to the servers of the respective
company, which in turn transmits the content of the plug-in to your
browser and integrates it into the displayed page. This will forward the
information that you have visited our website to such companies. We
have no influence on the data collected and on data processing, nor are
we aware of the full extent of data collection or deletion, the purposes
of processing, or the storage periods. TANOS is not responsible for the
privacy practices of any social media plug-in provider or website. The
plug-in provider stores the data collected about you as user profiles
and uses these for the purposes of advertising, market research and/or
demand-oriented design of its website. Such an evaluation takes place in
particular (including for users who are not logged in) for the
presentation of ads tailored to suit a market need and in order to
inform other users of the social network about your activities on our
website. You may block or object to the creation of these user profiles
by contacting the respective plug-in provider. Through the plug-ins we
offer you the possibility to interact with social networks and other
users, so that we can improve our website and services and make them
more interesting for you as a user. If you are logged in to a social
media provider via your personal user account during your visit to our
website, the provider can assign the website visit to your account. By
interacting with plug-ins, e.g. by clicking the "Like" button or leaving
a comment, this information is transmitted directly to these companies
and stored there.
If you visit one of our pages equipped with a Vimeo
plugin, a connection to the Vimeo servers is established. The Vimeo
server will be informed which of our pages you have visited. Vimeo also
obtains your IP address. This also applies if you are not logged in to
Vimeo or do not have an account with Vimeo. The information collected by
Vimeo is transmitted to the Vimeo server in the USA. TANOS is not
responsible for the privacy practices of Vimeo. If you are logged in to
your Vimeo account, you allow Vimeo to associate your web surfing
behavior directly with your personal profile. You can prevent this by
logging out of your Vimeo account.
you wish to prevent such data transmission, you must log out of your
account before visiting our website. The purpose and scope of the data
collection by these companies as well as the further processing and use
of your data there and your rights and setting options for the
protection of your privacy can be found in the Privacy Statements
5.6 Google Web Fonts
site uses so-called web fonts provided by Google to uniformly display
fonts. When you call up a page, your browser loads the required web
fonts into your browser cache to display texts and fonts correctly. To
do this, the browser you are using must connect to Google's servers.
This gives Google knowledge that our website has been accessed via your
IP address. The use of Google Web Fonts is in the interest of a uniform
and appealing presentation of our online services. If your browser does
not support web fonts, a default font is used by your computer. Further
information about Google Web Fonts can be found at
https://www.google.com/policies/privacy/.6. Individual online services
6.1 Contact form
our website we offer you the possibility to contact us via a contact
form to answer your individual questions. In this case, we request your
first and last name as well as your e-mail address and information so
that we can contact you. If you give us your telephone number or
address, we will gladly call you back to answer your question or contact
you in writing.
6.2 Request information
On our website
we offer you the possibility to request informational material about our
products via a form. In this case we request your first and last name,
your postal address as well as your e-mail address and a telephone
We enable you to stay in contact
with us via our newsletter. We use your title and your name to address
you personally in the newsletter and we use your e-mail address to send
you information on the topics you are interested in. To ensure that no
other person has registered you for the newsletter subscription and that
you do not receive any unsolicited e-mails, you will receive a
confirmation e-mail to the e-mail address you provided. To activate the
subscription, click on the link contained in the e-mail. After your
confirmation we will save your data for the purpose of sending you the
You can revoke your consent to receive the newsletter at
any time and unsubscribe from the newsletter by clicking on the link
provided in each newsletter e-mail or by sending an e-mail to
When accessing or reviewing the newsletter, user
behavior is collected and evaluated (including through the use of web
tags) in an anonymous form without any reference to a specific person
being established. The collected information includes:
and delivered, Openings (measured / invisible / total), Clicks and
openings by terminal devices, Clicks, openings and delivery over time,
Bounces (e-mail is undeliverable) and Cancellations.
6.4 TANOS idea tool
can use our TANOS Idea Tool to submit your idea for the improvement of
our products. You can use our form to submit your idea. We will collect
your contact details and the details of your idea. The special
provisions of the confidentiality declaration available on the form
shall apply to information collected.
6.5 TANOS media centre
provide product images and videos in our media centre. With the
“Recommend” function we offer you the possibility to send a link to the
corresponding picture or video via your own mail client.
6.7 TANOS lettering tool
offer you the possibility to individually label plug-in cards for your
Systainer and have them printed subsequently. To do so, we request your
name (first and last name), your address and e-mail address as well as a
telephone number, bank details or credit card number. We use a service
provider to process your order.
6.8 TANOS dealer access
a dealer you can register and get access to further information about
the products as well as pictures and film material. For the registration
we request your e-mail address. You must also enter a password to
ensure that only you have access. As a dealer you will then be activated
for access by TANOS. 7. Which rights can you assert?
7.1 Right to object
have the right to object to the processing of your personal data for
direct marketing purposes at any time without giving reasons.
address your objection in writing to Tanos GmbH, Pionierstraße 1, 89257
Illertissen, Germany or by e-mail to: firstname.lastname@example.org. You may revoke
your consent at any time by sending us your written revocation. You can
also use the link contained in any newsletter you receive. When you
unsubscribe from the newsletter, you can also remove only individual
newsletter topic areas under the “Newsletter” tab. You will also find
information on how to unsubscribe under each newsletter.
process your data to protect legitimate interests, you may object to
such processing for reasons arising from your particular situation. We
will then no longer process your personal data unless we can prove
compelling reasons worthy of protection for the processing that outweigh
your interests, rights and freedoms or if the processing serves to
assert, exercise or defend legal claims.
We would like to draw your
attention to the fact that in order to enter into and process
contractual relationships, you must provide the personal and
company-related data required for the establishment, execution and
termination of the contractual relationship and the fulfilment of the
associated contractual obligations or which we are legally required to
collect. If you exercise your right of objection or do not provide us
with this data, we will not be able to execute our contract with you.
7.2 Further rights
7.2.1 Right to access/information
You can request information about your personal data which is stored.
7.2.2 Right to rectification, erasure
You may also request that your data be corrected or erased under certain circumstances.
7.2.3 Other rights
may also have the right to restrict the processing of your data and to
have the data you provide disclosed in a structured, common and
You may invoke these rights by contacting us
via the contact points below. You have the opportunity to complain to
us using the contact points below or to the competent data protection
supervisory authority.8. Protection of your data
take technical and organizational measures to protect your data from
unauthorized access, unintentional modification, accidental loss or
unlawful destruction. However, no electronic or physical transmission
and storage is absolutely secure. Any transmission is therefore at your
own risk. We will comply with all privacy laws and make any legally
required disclosures regarding breaches of the security,
confidentiality, or integrity of personal data consistent with our
ability to determine the scope of a breach and our obligations to law
enforcement.9. Amendment of the Privacy Statement
reserve the right to amend this Privacy Statement at any time in
compliance with applicable data protection laws. Subject to the
foregoing, by continuing to use or access our website after receiving
notice of such amendment (including notice via posting on our website),
you agree to be bound by the amended Privacy Statement.10. Your California Privacy Rights
does not directly track its users over time and across third party
websites to target advertising, provided that your activities may be
tracked by third party providers (Google, Facebook, etc.) as described
in Section 5. Our website does not respond to Do Not Track (DNT)
signals. We do not provide personally identifiable information
collected by this website to any third party for such third party’s
direct marketing purposes. 11. Policies For Children
do not knowingly collect or use any personal information from users
under 13 years of age. No information should be submitted to this
website by guests under 13 years of age.12. Contact Us
you have any further questions or concerns? You can contact us via mail
at Tanos GmbH, Pionierstraße 1, 89257 Illertissen, Germany or by e-mail